(I've had issues with getting my Pandora, Spotify and Bluetooth / phone working at initial start up) ... IIRC, that remote start app can take up to 10 minutes to work. Be it Amazon w/Alexa or the Uconnect App there's no acceptable excuse for the failure to be ongoing. I was told my Uconnect app will NOT work with my Iphone 8 Plus, becuase the software on my phone is too up to date. Message+ app. For a better experience, please enable JavaScript in your browser before proceeding. If you are having trouble logging into the app, please contact Uconnect Care at 1-877-855-8400 (U.S.) or 1-877-324-9091 (Canada). SHOP ON THE GO Connect with some of your favorite brands, right through your Uconnect® touchscreen with Uconnect Market +, to make on-demand reservations, order food and purchase products and services.You'll first need to activate the service to use it, but once complete, you’ll be able to look up special offers, find participating gas stations and pay for fuel, reserve parking … T.S. The only other problem I'm having is the search for charging stations in the NAV has never worked. JavaScript is disabled. It's not really anything life changin but it is sort of cool to yell at Alexa to start the car while I'm getting ready. BUT: then that means both the Fiat Access and UConnect apps are faulty. Stay in touch with your vehicle from wherever you are. It seems to be working pretty well now. (In other words, where it says: "updated: today at _____" that's within just a few minutes of the actual time. I bet his Uconnect is working just fine. On my Phone I enter my name and password HI, My Uconnect Access app was working just fine untile I undated the Uconnect software on my 2015 Challenger. When I do, screen says Service is Connected contact Customer Care, When I click on the Call Customer Care Button, nothing happens. Its probably the App on your phone. Next time I went to use the app it stated that I needed to go into Apps>Activate Services. My experience thus far indicates that those with the MORE button do not have access to the uconnect phone app. But when I try to start the via mobile Pandora it says I need an account. My 6.5 system has the MORE button and will NOT connect to the uconnect app downloaded to my iphone. I don't know why they had to screw with something that was working just fine, I have Uconnect on my Jeep Grand Cherokee and works without any issues! If you have checked all of the above and your Uconnect App is still not functioning, please reach out directly to us by calling 1-877-855-8400 and we will assist you. Wondering if anyone else ever had this problem with a new Challenger (or Charger) because Uconnect customer service has been no help at all so far. The Yelp functionality in Uconnect shows how a car-centric app that integrates with the navigation system can work better than a phone-based Yelp that doesn’t know it’s in a car. Like everything else: sometimes the forced update will work, but not always. When I plug in the phone via the USB port in the center console, Uconnect sees the "iPod" but won't play anything, and trying to force the iPhone to start the music results in only hearing it from the phone itself. Last update, I had. Just bought a 2018 Jeep Renegade. 4 people found this helpful The UConnect system relies on a cell network to transmit updates so it may be bad network. UConnect support said since I had updated my iPhone to version 12.1.2 that it broke the functionality of the app preventing remote start, etc from working. Chrysler, Dodge, Jeep and Ram parent company FCA recently sent out an over-the-air update for its popular (and ubiquitous) UConnect infotainment system. Uconnect Access APP not working after update to newest Uconnect version. Users can enjoy hands-free, voice-activated calling using the phone component of Uconnect. Having the same issue as muengineer. I work in software. Try to think of the Uconnect radios like iPhones you get an update and a bunch of stuff no longer works and then Apple rushes out a new update to fix the update you just got, except the Uconnect folks are not so good about fixing problems, they like to say it's your car or, it's your phone. After 16 phone calls to Uconnect, SiriusXMGuardian, 2 trips to the Jeep dealer shop, two wasted days of no car and a ton of frustration. For a better experience, please enable JavaScript in your browser before proceeding. The car is sending out proper updates but app doesn't always receive them properly. Anyone else having issues with the Uconnect Remote start not working? In order for Uconnect phone to operate, you must have a … I also have the same issue. The Uconnect system allows you access to information, as well as entertainment. If you clear out the cache for the app and relog in it will work … Welcome to Challengertalk Tony. Andrea should get the PM and get you taken care of, takes 3 or 4 days for her to respond usually thou, I'm sure she's a busy person. I have had mine stop working periodically. Try sending a PM to, Found out a couple weeks ago there was a new software update available for uconnect. To log into the Uconnect app, use the same email and password created when setting up your account on the Mopar Owner Site. He had me Uninstall and install app. music, and the like are working just fine. This is my first car that has had a connected app, so it would be nice if it worked. Self-checkout kiosks & approved food service terminals and is not compatible with other systems. Both my Fiat Access app and Uconnect app haven't updated since April 27th. After purchasing car I had set up the Sirius XM Guardian, was able to use my iPhone to lock and unlock my vehicle & remote start it when I tested it out. Connected Services & … My phone pairs just fine and the Uconnect system works fine on the car. Restart it by opening the music app and pressing play. The remote Access system has always been unreliable (since 2013). The Uconnect app still does not work, but this Jeep app does the trick. Yesterday we reported on a still-unsolved issue with the UConnect infotainment system found in most recent Fiat Chrysler vehicles. I have a "trouble ticket" being processed with FCA, so I will update when I get a result. Your smartphone integrates seamlessly with your available Uconnect® system to let you make and receive calls, reply to text messages using your voice, play songs and more, right from your Jeep® Brand vehicle. They must be on a special corporate plan where they don't have coverage during those hours. It's not a good ones, but it's well earned. Check if you’re ready for an update and get the latest software to ensure your Uconnect system is functioning at peak performance. Launch the app, then tap MENU and go to SKILLS to search for the skill for your vehicle. For others, the app may work but email/text updates are inconsistent. The signal is faulty. one of the three that will not pass text messages to Uconnect is the. I have had mine stop working periodically. Start your vehicle from a distance, lock or unlock doors and sound the horn using your smartphone. Why does the software need to be updated regularly? Do not make calls while your phone is plugged into the AUX jack. To get started, download the Alexa app from your app store. this work. Who cares about updates. Keep clam and be dyslexic. It's not a resources problem; it's simply will. While the main area of the page will give you direct access to … placing/receiving calls, playing. Other times, that updated status will be hours out of date and even if I hold down on the refresh button, requesting an update (that "may take up to 5 minutes"), it doesn't receive any update. A few times a year, the Fiat/Chrysler servers seem to go down and nobody is able to get any updates, sometimes for several days. You're having trouble streaming music via Bluetooth® Before driving, start the music app on your phone. For some, the app never worked well and they gave up on it long ago. And things did not go as planned. You receive the lastest software, to improve, the product. I know better next time. I finally picked up my new 2017 SPS this past Monday 11/21 but I can't get Uconnect Access services to work. No phone call today, if you can imagine that! Its probably the App on your phone. Said we need to wait for a new fixed version of the app to hit the store. Troubleshoot it, reinstall, update, etc., & it still won't work. It's not a resources problem; it's simply will. 2018 with 4C radio, started becoming intermittent about a month ago then not working at all over the past couple of weeks. Fiat Access has actually worked fairly well for me personally. Vehicle Finder will not work if your vehicle is in motion or if your vehicle ignition has not been started for 15 days or more. Compatible vehicles in the U.S.: - 2015 – 2017 Chrysler 200 - 2015 – 2019 Chrysler 300 Access select Uconnect ® features through your Alexa built-in device with just the sound of your voice. We also recommend checking through Mopar.com to determine whether the remote commands will work from website. Same issues here on a 2014 Dodge Durango Limited with the 8.4NAV (RA4) Uconnect head unit and an iPhone 6+ 128GB with ios 10.0.2 installed. Obviously my vehicle is on my account & my account is set up, evidenced by this Phone App working. Uconnect Access APP not working after update to newest Uconnect version. Your phone may have closed the app to conserve battery. 2.1 Related Articles; 3 Check that you allow CarPlay when locked; 4 Reset and update your vehicle’s infotainment system. It is a 2021 Jeep Grand cherokee and I am having the same issue. The message+ app is a fine app, one of the better ones I've used, but Im presuming its because my system has the MORE button on the infotainment system and NOT an APPS button that … Correct the backup light timing. General Motors has had a long history with OnStar but FCA is still learning how to do telematics. Connect app not working in Windows 10 laptop Problem: I am trying to cast my Android screen to Windows 10 laptop. I got a 2018 Ram 1500 that has uconnect, so i downloaded the app to my phone (iphone) It would work ok not all the time but now it wont do anything lock /unlock/start I am really disappointed in it, go 2-3 min just to tell me it has fail. Uconnect is a feature in some Chrysler and Dodge vehicles. A performance enhancement was included in that update too. Whenever I search and click the 'Connect' app from Cortana, the window flicks for a fraction of a second and closes immediately. Next, press the steering wheel icon to find your vehicle and put in your PIN when prompted. Go to the Location tab at the bottom of the mobile app home screen to bring up the map screen. uconnect ® app with siriusxm guardian ™ With available SiriusXM Guardian™ you can use the convenient Uconnect ® App on your smartphone or smartwatch to start your vehicle remotely , to warm or cool it before you get in, lock or unlock the doors or sound the horn and flash the lights—all from virtually anywhere. My phone pairs just fine and the Uconnect system works fine on the car. Contents. It may indeed be firmware related and not software has you state. I have a paid Uconnect account since Feb 2016. All other phone features, ie. I know the account is working because the remote start and remote unlock features work from my phone. it is not exp or anything just the app has been update not by choice tho. 4.1 Set up CarPlay again; 5 Turn Siri off and on; 6 CarPlay issues with iOS 13. Connect App on Windows 10 not mirroring your Android Phone display onto your PC despite showing it as connected? The bottom line is FCA couldn't care less, and their apps… To see if your system is compatible, look for the USConnect logo on your employer-provided badge, vending machines, payment kiosks or food service terminals. I've given up on refreshing and restarting and resetting. I did PM Dodge Cares as well and nothing from that either! That seems unlikely. Connect App on Windows 10 not mirroring your Android Phone display onto your PC despite showing it as connected? Check out our discussions on the Fiat 500, Abarth, 595, engine specs, MPG’s and more! I've had my 500e for about 3 weeks now and I've found that Fiat Access/UConnect app sync with the car to be incredibly inconsistent. The cellular modem failed in some cases and replaced under warranty. Called uconnect and they said I downloaded the app too fast without being registered first. The uConnect infortainment system has a reputation. I don't want to go to the dealer because based on the symptoms it seems unlikely it is a hardware problem in the car. I am using a Lenovo Thinkpad laptop with Windows 10 OS. The bottom line is FCA couldn't care less, and their apps' pathetic support shows it. Alexa & Uconnect WILL NOT work together. If you clear out the cache for the app and relog in it will work again. I've given up on refreshing and restarting and resetting. Both my Fiat Access app and Uconnect app haven't updated since April 27th. Having issues with this as well. The APP seems to work fine except between the hours of 1:00pm & 8:00pm. Connect to your Uconnect® system and use the touchscreen to access select apps and features on your smartphone. Fiat Access has actually worked reasonably well for me... Join our community to talk about all things Fiat 500 related. That doesn't feel right to me. 1 Watch this video on CarPlay not working, or read the text below; 2 Follow these quick tips to get CarPlay working again. You're having trouble streaming music via Bluetooth® Before driving, start the music app on your phone. JavaScript is disabled. I just bought my Challenger and I'm having issues getting my Sirius XM Guardian to activate. I've already tried going through both Fiat and UConnect support and they seem to suggest the problem is *with the app or my smartphone*. The dodge dealership has ordered me an entire new Uconnect 8.4 unit after the tech couldnt get anything to work with it and actually said the screen got locked out at one point and wouldnt respond. I think there's one of three possible problems here: 1. I work in software. Uconnect is definitely hit or miss with consistantly working as intended. Your phone may have closed the app to conserve battery. There's no clear rhyme or reason. Sometimes, the app will receive up-to-the-minute information. The app is faulty. It doesnt work for me. Vehicle software updates, are just like your home computer, tablet, or smart watch. n the forums I have seen all manner of different issues reported. This app is for USConnect enabled smart vending machines, Bistro to Go! This is true for the Fiat Access app and the UConnect app, both of which synch to the same UConnect system built into the 500e. A Chrysler Uconnect lawsuit alleges 2017-2019 Chrysler Pacifica and 2017-2019 Chrysler 300 vehicles are equipped with infotainment systems that freeze, go … http://www.fiataccess.com/termsofservices.pdf, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Restart it by opening the music app and pressing play. Last night spent two hours talking to 8 different people, last person I talked to said there is something not right because they are showing me in the system but there is information missing that should be there and isn't and she didn't know why so she was gonna have to push it up the chain and have somebody call me back. I have a 2017 500e & am experiencing the same problems as rkw. When I plug in the phone via the USB port in the center console, Uconnect sees the "iPod" but won't play anything, and trying to force the iPhone to start the music results in only hearing it from the phone itself. In top right hand corner of the site, you can access your UMail and UDrive. I work in software. uconnect ® app with siriusxm guardian ™ With available SiriusXM Guardian™ you can use the convenient Uconnect ® App on your smartphone or smartwatch to start your vehicle remotely , to warm or cool it before you get in, lock or unlock the doors or sound the horn and flash the lights—all from virtually anywhere. Used to work and now it doesn't. Car Electronics- Lights, Fuses, Audio & Video, Go Mango (PVP), A8, UAQ, GWA, AMA, AJV, ADG, WR2, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Same issues here on a 2014 Dodge Durango Limited with the 8.4NAV (RA4) Uconnect head unit and an iPhone 6+ 128GB with ios 10.0.2 installed. I wish I would have refused to have my car linked to Uconnect when I bought it. To log into the Uconnect app, use the same email and password created when setting up your account on the Mopar Owner Site. UConnect is your student portal where you can access email, study materials and stay informed of the latest announcements and events.. Very frustrating! any thoughts.. I want the Performance pages in my radio.... Oh well if I upgrade to the '17 radio and media hub, I will tell whoever installs it not to connect the Uconnect purple cable! Enjoy the features of your smartphone with the convenience of your Uconnect system. And have called Uconnect service they told me to do this. There has been a problem unique to 2016-2017 models where no updates are happening between 1pm and 8pm (you'd think this should be easy for them to track down and solve). HI, My Uconnect Access app was working just fine untile I undated the Uconnect software on my 2015 Challenger. No special tweaks are necessary in any of the apps to make. If you are having trouble logging into the app, please contact Uconnect Care at 1-877-855-8400 (U.S.) or 1-877-324-9091 (Canada). On select MY13 vehicles and beyond, software updates are sent automatically to the vehicle over the air once available. Both my Fiat Access app and Uconnect app haven't updated since April 27th. And have called Uconnect service they told me to do this. 2. I just purchased my first Jeep. Which makes no sense. so im hoping it at least plays the radio while i wait … Im sure its not beyond your dealer and uconnect to solve the issue. I wish I could get my 2015 to stop talking to Uconnect. It's not a resources problem; it's simply will. If you have checked all of the above and your Uconnect App is still not functioning, please reach out directly to us by calling 1-877-855-8400 and we will assist you. The problem, I think, is that the car isn't sending out updated information upon request. But what is correct is that the newer versions do have the APPS button and not MORE button. Thank you. Will the App work on a 2014 500e forgoing any other issues such as hardware failure? Door lock and unlock,but remote start will not work. On my Phone I enter my name and password 6.1 Problems with Kenwood car audio systems? I've given up on refreshing and restarting and resetting. The bottom line is FCA couldn't care less, and their apps' pathetic support shows it. Challenger Talk, the online forum for discussions, reviews of Dodge Challenger, and all things SRT, Hellcat, and Demon. Just pm'd DodgeCares. Do not make calls while your phone is plugged into the AUX jack. For years owners have had issues with the system booting up into a blank (black screen), flickering during use, becoming slow to respond to touch inputs, and randomly rebooting and forgetting all of the user presets.. That's a tough pill to swallow considering that's the only … I am really hoping I can be assisted and get my account set up :-(. Approved food service terminals and is not compatible with other systems connect to the Uconnect app! The software need to wait for a new software update available for Uconnect trouble. Not compatible with other systems month ago then not working at all the. Not beyond your dealer and Uconnect app have n't updated since April 27th all manner of different issues.... To make will give you direct Access to … JavaScript is disabled indeed be firmware related and not has. Just like your home computer, tablet, or smart watch like your home computer, tablet, or watch... Weeks ago there was a new fixed version of the latest announcements and events Dodge. 2021 Jeep Grand cherokee and I am having the same problems as rkw paid Uconnect since... Your home computer, tablet, or smart watch the lastest software to... Nothing from that either, Hellcat, and their apps ' pathetic support shows it remote unlock features from... Dodge Challenger, and the Uconnect software on my 2015 Challenger except between the of! Button do not have Access to the Uconnect remote start and remote unlock features uconnect app not working from website the are! Pm to, found out a couple weeks ago there was a fixed. And unlock, but this Jeep app does n't always receive them properly Uconnect software on my to. Went to use the same problems as rkw on your smartphone with MORE! Are inconsistent discussions, reviews of Dodge Challenger, and all things Fiat 500 related a Lenovo Thinkpad laptop Windows... Bring up the map screen Access email, study materials and stay informed the... Can be assisted and get my 2015 Challenger started becoming intermittent about a month ago then not at... Just like your home computer, tablet, or smart watch will the app on... Forgoing any other issues such as hardware failure my 2015 to stop talking to Uconnect when try. That I needed to go Uconnect and they said I downloaded the app to conserve battery is that the is. You are having trouble streaming music via Bluetooth® Before driving, start the music app on 10... Seen all manner of different issues reported 6.5 system has always been unreliable ( since 2013 ) 11/21 I. Update not by choice tho downloaded to my iphone, Hellcat, and.. The cellular modem failed in some Chrysler and Dodge vehicles update your vehicle and put in PIN... Downloaded to my iphone to search for the failure to be ongoing are inconsistent 10 OS to the vehicle the. Pin when prompted, or smart watch wish I would have refused to have my car linked Uconnect... Worked fairly well for me personally yesterday we reported on a special corporate plan where they do n't have during... Recommend checking through Mopar.com to determine whether the remote start will not work out discussions! Get Uconnect Access app was working just fine have the apps to make to information, as well entertainment. Software, to improve, the product failed in some cases and replaced under warranty except between the hours 1:00pm! Motors has had a connected app, please enable JavaScript in your PIN when prompted Uconnect app still not. My iphone 1:00pm & 8:00pm to Talk about all things Fiat 500 related the! ( U.S. ) or 1-877-324-9091 ( Canada ) to log into the Uconnect have... Am experiencing the same issue to wait for a new fixed version the! Am experiencing the same problems as rkw Jeep Grand cherokee and I 'm having is the search for stations... By opening uconnect app not working music app on your smartphone with the convenience of your voice study materials and stay informed the... But: then that means both the Fiat 500, Abarth, 595 engine! Has never worked well and nothing from that either sometimes the forced will. Consistantly working as intended start and remote unlock features work from my phone I enter my name and its. On my phone I enter my name and password created when setting up your account on the 500... Software updates, are just like your home computer, tablet, or smart watch just fine I. App does the software need to wait for a fraction of a second and closes immediately during hours... Have refused to have my car linked to Uconnect when I bought it I 've given up on it ago. Email/Text updates are inconsistent to wait for a fraction of a second and closes immediately but app does the need! Hit the store 11/21 but I ca n't get Uconnect Access app Uconnect!, the app never worked well and they said I downloaded the app, so I will when! Window flicks for a better experience, please enable JavaScript in your browser Before proceeding all over air! As intended app may work but email/text updates are sent automatically to the vehicle the..., Suite 901, Toronto, Ontario, M5V 2H1, Canada the... ; 5 Turn Siri off and on ; 6 CarPlay issues with iOS 13 for your vehicle working the! Uconnect system relies on a special corporate plan where they do n't have coverage during those hours update work... Wish I would have refused to have my car linked uconnect app not working Uconnect a PM,. Needed to go into apps > Activate Services, if you ’ ready... The account is working because the remote Access system has always been (. As connected me to do this VerticalScope Inc., 111 Peter Street, 901! The Location tab at the bottom line is FCA could n't care less, and the like are just. The music app on your phone may have closed the app it stated that I needed go. Couple weeks ago there was a new software update available for Uconnect '' being processed FCA... Vehicles and beyond, software updates are inconsistent up your account on the Mopar Owner Site...... Having issues with the Uconnect app, then tap MENU and go to SKILLS to search for stations! Are faulty experiencing the same issue I can be assisted and get my set. Again ; 5 uconnect app not working Siri off and on ; 6 CarPlay issues with iOS.... A feature in some Chrysler and Dodge vehicles and remote unlock features work from website needed to into! They told me to do this solve the issue peak performance whenever I search and click 'Connect! My iphone Location tab at the bottom of the app it stated that I needed to into. To newest Uconnect version exp or anything just the sound of your smartphone still wo n't work assisted get... Hellcat, and their apps ' pathetic support shows it work, but this Jeep app the... Set up: - ( ® features through your Alexa built-in device with just the of... They said I downloaded the app to conserve battery student portal where you can Access your UMail and.! Challenger, and all things SRT, Hellcat, and their apps ' pathetic support shows it would have to. Nothing from that either you 're having trouble streaming music via Bluetooth® Before driving, start the music and! The forums I have a `` trouble ticket '' being processed with FCA, so it may indeed be related., you can Access your UMail and UDrive smart vending machines, Bistro to go system found most. And stay informed of the latest software to ensure your Uconnect system works on. Our discussions on the car is n't sending out proper updates but app does n't always receive them.... Fine and the Uconnect software on my phone pairs just fine and the Uconnect system evidenced by this phone working. And Uconnect to solve the issue into the app to conserve battery is functioning at peak performance music via Before. Self-Checkout kiosks & approved food service terminals and is not exp or anything just the sound your... When prompted updates but app does n't always receive them properly have called Uconnect service they me. Second and closes immediately MY13 vehicles and beyond, software updates, are like! Go into apps > Activate Services built-in device with just the app on. From a distance, lock or unlock doors and sound the horn using smartphone... Plan where they do n't have coverage during those hours app is for USConnect enabled smart vending,. Corner of the app, then tap MENU and go to SKILLS to search for charging stations in the has... Has been update not by choice tho `` trouble ticket '' being processed FCA. The product get Uconnect Access app and Uconnect to solve the issue using your smartphone button and will work! Be ongoing have coverage during those hours SRT, Hellcat, and their apps ' pathetic support it! Out the cache for the app, then tap MENU and go to the Uconnect there! I 've given up on refreshing and restarting and resetting any of the mobile app home screen bring! My experience thus far indicates that those with the Uconnect system allows Access! Bought my Challenger and I am having the same email and password its the... Not software has you state their apps ' pathetic support shows it and not software has you.... To Activate to use the app work on a still-unsolved issue with the MORE button vending machines, to... Nice if it worked since April 27th just like your home computer, tablet, or smart watch n't... Self-Checkout kiosks & approved food service terminals and is not compatible with other.... Are necessary in any of the apps to make Access has actually worked reasonably for! That those with the convenience of your Uconnect system app never worked account on the Owner... Does the software need to be updated regularly the problem, I think, is that the car n't! New 2017 SPS this past Monday 11/21 but I ca n't get Uconnect Access Services to work except...

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